Effective Date: 28/09/2025

This Privacy Policy describes how [Your Business/Property Name] (“we,” “our,” or “us”) collects, uses, and safeguards personal information from guests and visitors.

1. Information We Collect

We may collect the following:

• Contact details: name, email, phone number, address.

• Booking details: dates of stay, number of guests, special requests.

• Payment information: processed securely via third-party providers.

• Website data: IP addresses, cookies, and analytics for site improvement.

2. How We Use Information

• To confirm and manage reservations.

• To communicate with guests about bookings and property rules.

• For payment processing and security deposits.

• To comply with legal obligations.

• To improve guest experience.

3. Sharing of Information

We do not sell personal data. We may share limited information with:

• Payment processors (for secure transactions).

• Property management or cleaning staff (for guest preparation).

• Legal authorities, if required by law.

4. Data Security

We use reasonable security measures to protect personal information, but no method of transmission over the internet is 100% secure.

5. Guest Rights

Guests may request access, correction, or deletion of their personal information by contacting us at [your email/contact].

6. Children’s Privacy

Our services are not directed to anyone under 18. We do not knowingly collect data from children.

7. Changes to Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

Contact Us:
For questions, contact Point & Pines Hideaway at hello@pointsandpineshideaway.com.